SPENT Support
Help with SPENT: Screen Time Receipt. Email the developer directly — no forms, no tickets, no bots.
Managing permissions
- Screen Time: iOS Settings → Screen Time (or Settings → Privacy & Security → Screen Time). Toggle access for SPENT here.
- Photos: iOS Settings → Privacy & Security → Photos → SPENT.
Restoring SPENT Pro
- Sign in on your device with the Apple Account that purchased SPENT Pro.
- Open SPENT and tap Restore Purchases.
- Wait for confirmation. If it fails, email michael@spotfindr.app.
Deleting receipts & local data
- Delete individual receipts from within the app.
- Remove SPENT from your device to delete all local SPENT data. Normal iOS backup and restore behavior still applies.
Billing & refunds
Apple handles all billing and refund requests for SPENT Pro. Request a refund directly from Apple at reportaproblem.apple.com.
FAQ
01How do I create a Screen Time receipt?+
Open SPENT and either grant the Screen Time permission when prompted, or tap the option to select a Screen Time screenshot from your photo library. SPENT analyzes the data on your device and prints a receipt for the selected period.
02Why is Screen Time permission unavailable?+
Screen Time access is only available on eligible Apple devices, and can be limited by parental controls, MDM profiles, or an iOS version that does not support the required APIs. If it is unavailable, use the screenshot flow instead.
03Can I use a screenshot instead?+
Yes. Take a screenshot of Settings → Screen Time → See All App & Website Activity (weekly view) and pick it inside SPENT. Analysis happens on your device.
04Does SPENT upload my Screen Time?+
No. Screenshots, usage durations, and extracted Screen Time details are analyzed on your device and are not uploaded to a SPENT server. SPENT does not require an account.
05How do I delete a receipt?+
Open SPENT, go to your saved receipts, and delete individual receipts from within the app.
06How do I remove all local SPENT data?+
Delete the SPENT app from your device. This removes its locally stored data, subject to normal iOS backup and restore behavior.
07How do I restore SPENT Pro?+
Use the ‘Restore Purchases’ option inside SPENT while signed in with the Apple Account that originally purchased SPENT Pro.
08How do I request an Apple refund?+
Apple handles refunds. Visit https://reportaproblem.apple.com/ and sign in with the Apple Account used for the purchase.
09Why might an app name appear differently?+
SPENT looks up readable app names from Apple’s public App Store lookup service using the app’s bundle identifier. If Apple returns a different display name — or none — SPENT falls back to the identifier or category name.
10How do I contact support?+
Email michael@spotfindr.app and include your device model, iOS version, and a short description of what happened.
Still stuck?
Email michael@spotfindr.app. Please include your device model, iOS version, and what you tried.